Welcome to the world of Ponchos!
Le Poncho is the place to find the most beautiful ponchos, with the best quality and original design. We offer many colours, patterns and sizes of poncho for women, men and children!
INFORMATION
LEGAL NOTICES
Terms and Conditions of Sale
ARTICLE 1: SCOPE OF APPLICATION
These general terms and conditions of sale apply to all sales concluded via our website.
ARTICLE 2: ORDERS
The automatic registration systems are considered as proof of the nature and content of the order. Our brand confirms acceptance of the order to the customer at the e-mail address provided. The sale will be concluded as of the validation by our brand of the payment of the order, i.e. the date of validation of payment for orders paid for online by credit card or the date of receipt of payment by cheque. In any event, our brand reserves the right to refuse or cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.
ARTICLE 3: AVAILABILITY OF ITEMS
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of consultation of the site by the customer depends on the state of stock at our brand and, of course, at the suppliers.
To create our shop window and our sales catalogue, we work with databases enriched with information provided by our suppliers. As this database contains more than a hundred items, not all of them are stored in our reserves and our offer is therefore subject to the availability of the items from our suppliers.
Only if an item is permanently out of stock with our suppliers will it be removed from our sales offer. In other cases, a new order may be placed within a certain period.
When an ordered product is unavailable, the customer will be informed by e-mail or on the invoice of the products dispatched in the case of an order of several items.
Order delivery deadline: when the order is placed and on the order acknowledgement, a delivery deadline is communicated to customers. This is calculated by adding the time taken for the longest available product to the delivery time for the mode of transport selected by the customer.
Once the order has been placed and dispatched, the customer has the option of cancelling the order.
Special features :
Pre-order articles: articles to be published are offered on our site as pre-orders. This reservation is made with the indication of a release date announced by the publisher at the time of the opening of the reservation phase. This release date may be changed at any time by the publisher, who is solely responsible for the marketing of its product.
In all cases, our brand will endeavour, as soon as the final sale date is reached, to dispatch items to customers who have reserved, up to the level of stock provided by the publisher for the release date.
ARTICLE 4: PRICES
The prices indicated in euros are deemed to be net, excluding delivery costs. This price includes the price of the products, handling, packaging and storage costs. They may be changed at any time without prior notice, although items will be invoiced on the basis in force when the order is registered. All orders are invoiced in euros and payable in euros. Any customs duties or local taxes shall be borne by the recipient.
ARTICLE 5: DELIVERY CHARGES
Delivery charges include a contribution to the costs of preparation, packaging and postage. Please remember to group all your items together in a single order. We will not be able to group together two separate orders and you will be invoiced for carriage costs for each of them.
ARTICLE 6: PAYMENT
You have several means of payment at your disposal, offering maximum security. You can pay :
– By bank or debit card (Visa, Eurocard/Mastercard) either directly on the site, in the payment form provided during the ordering process (secure entry using SSL encryption), by entering the type of card, your card number with no spaces between the digits, the control number (located on the back of your card) and the validity date.
You can choose from a range of payment methods, and you can even take advantage of bankcard payment facilities.
Payment is made via the secure bank servers of our partners. This means that no banking information concerning you is transmitted via our site.
Payment by bank card is therefore perfectly secure; your order will be recorded and validated as soon as the bank accepts your payment.
ARTICLE 7: DELIVERY
We deliver to your home or to a relay point. The delivery time includes the time taken to prepare the parcel plus the time taken to transport it. Our brand delivers worldwide. Buyers are notified by email of the different stages of their order: preparation and delivery.
Delivery time includes preparation time and delivery by our carrier. The announced delivery time of 10 to 20 days is valid from receipt by the buyer of the order delivery email. The delivery time of (announced by the carrier) does not commit our brand to a longer delivery time.
ARTICLE 8: GUARANTEE – RETURNS – REFUNDS – WITHDRAWAL
The items supplied by our brand are new and guaranteed against any defects. They are identical to those available in traditional shops and come from all the publishers and suppliers listed.
Should an item be defective or not conform, the buyer has 15 working days from receipt of the items to request an exchange or refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or public holiday, it will be extended until the next working day.
The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by any accessories, instructions for use and documentation (in their original cellophane packaging and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to our brand (description and photos attached).
If the right of withdrawal is exercised, our brand is obliged to reimburse the sums paid by the customer, free of charge, with the exception of the cost of returning the goods. Reimbursement is due within a maximum of 14 working days from the date of receipt of the returned parcel(s).
You are responsible for the return postage costs.
In the event of a refund, we guarantee that it will be made within 14 days or less from the date of receipt of the returned package. Cash on delivery will not be accepted for any reason whatsoever.
ARTICLE 9: TRANSFER OF OWNERSHIP – TRANSFER OF RISKS
The transfer of ownership of the products to the purchaser will only take place once the price has been paid in full by the purchaser, regardless of the delivery date of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will only take place upon delivery and receipt of the said products by the purchaser.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Our brand is the producer and owner of all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data making it up is legally protected, and in particular undertakes not to extract, reuse, store, reproduce, represent or retain, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or any qualitatively or quantitatively substantial part of the content of the databases appearing on the site to which he/she is accessing.
ARTICLE 11: LIABILITY
The descriptions of the products in our brand’s databases have been entered according to the information provided by the publishers. Our brand is not responsible for the content of the works and cannot be held liable to the purchaser. Our brand cannot be held liable in the event of a case of force majeure (strike, flood, fire, etc.).
The products offered comply with current Hong Kong law. Our brand declines all responsibility if the item delivered does not comply with the legislation of the country of delivery (censorship, ban on a title or author, etc.). Our brand is not responsible for the content of sites to which hypertext links may lead from its own site.
ARTICLE 12: APPLICABLE LAW
All clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions referred to herein, shall be governed by Hong Kong law.
ARTICLE 13: ACCEPTANCE BY THE PURCHASER
These general terms and conditions of sale and the price lists are expressly approved and accepted by the purchaser, who declares and acknowledges that he/she is fully aware of them, and therefore waives the right to rely on any contradictory document, in particular his/her own general terms and conditions of purchase, as the act of purchasing implies acceptance of these general terms and conditions of sale.
These terms and conditions may be modified at any time without prior notice by our brand. The general terms and conditions of sale were updated on 1 January 2019.
